Welcome to Ultimate Health HMO

Management Goals

Key Performance Indicator
Deliverable Responsible Time Frame
ADMIN / HR
Employment of Permanent nurse on Lagos-Ibadan train Head HR 21st June
Monitor staff usage of company website HR officer 21st June
FINANCE & ACCOUNT
Payment of 7.5 million to facilities on NHIS list Head Accounts 21st June
CALL CENTRE
ICT
Deploy Telemedicine platform Head ICT 21st June
Better way of interfacing with enrollees (emails and bulk sms) Head ICT 21st June
Brand visibility on social media Head ICT 21st June
organize webinar Head ICT 21st June
Create KPI checklist tool Head ICT 21st June
MARKETING
Collation of Enrollee data forms from Area Councils Head RMU
Request for updated list of enrollees from branches Head RMU Monthly
Update contact information (Phone number & emails) of enrollees RM officer 21st June
Compare our premium with other HMOs Head Marketing /MQA 21st June
MQA / CLAIMS
Provide volume of capitation only facilities DGM 21st June
Collection of Letters of non-indebtedness from all capitation only facilities for 2019 & 2020 Provider Network Administrator 21st June
Write letter to VC Uniben on Tship Program DGM 21st June
Follow up on telemedicine letters DGM 21st June
Virtual sensitization of telemedicine platform DM MQA 21st June
Migration of HCF to portal for online submission of bills DGM 21st June
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